Privacy Policy

Privacy Policy

Effective Date: July 1, 2025

Respitely Inc. (“Respitely,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and Care Credits™ platform (“Platform”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and any information you provide when creating an account or purchasing Care Credits™.

  • Usage Information: Details about how you use our Platform, including IP address, browser type, and device information.

  • Transaction Information: Records of Care Credit™ purchases, redemptions, and service usage.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Process transactions and Care Credit™ redemptions

  • Communicate important updates, offers, and support messages

  • Comply with legal and regulatory obligations

3. Sharing of Information

We may share your information with:

  • Service Providers: Approved Respitely Network Providers to fulfill caregiving services

  • Third-Party Vendors: For payment processing, email delivery, analytics, and platform functionality

  • Legal Authorities: When required by law, regulation, or legal process

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no online platform can guarantee 100% security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt-out of certain communications

  • Request data portability

To exercise your rights, contact us at support@respitelycares.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:
Email: support@respitelycares.com